Chief Member Experience Officer

2 days ago


Freehold, New Jersey, United States First Financial Federal Credit Union Full time

The Chief Member Experience Officer is responsible for driving the development and execution of a comprehensive lending strategy, fostering product innovation, and promoting loan opportunities. Key responsibilities include managing the lending and branch operations, leading the team, and collaborating with the President and other senior leaders to achieve business objectives.

Key Responsibilities:
  • Develop and execute a lending strategy that aligns with the organization's goals and objectives
  • Lead the development and implementation of new products and services to meet member needs
  • Manage the lending and branch operations, ensuring efficient and effective delivery of services
  • Collaborate with the President and other senior leaders to drive business growth and achievement of strategic objectives

The ideal candidate will possess strong leadership and management skills, with the ability to drive strategic initiatives and lead cross-functional teams. A deep understanding of the financial services industry, including lending and product development, is essential. Experience in a senior leadership role, with a proven track record of driving business growth and achieving strategic objectives, is highly desirable.



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