Patient Services Representative

2 weeks ago


Los Angeles, California, United States South Central Family Health Center Full time
Job Overview

The Patient Services Representative role at South Central Family Health Center is a vital position that requires excellent communication and organizational skills.

Responsibilities
  • Receives and registers patients, making appointments, providing referrals, and facilitating patient flow.
  • Answers multi-line telephones, ensuring calls are channeled to the appropriate personnel.
  • Makes reminder calls for scheduled appointments and follow-up medical care.
  • Conducts intake and outtake of patients, scheduling appointments and entering information in the computer system accurately and timely.
  • Obtains demographic, insurance, and financial information from patients or guarantors.
Requirements
  • High School Diploma or equivalent required.
  • Bilingual and bi-literate Spanish/English preferred.
  • Minimum 1-2 years of clinical experience as a PSR or similar role.
Benefits
  • Competitive wages with salary range $43,680 - $45,760 plus benefits.
  • Healthcare, dental, and life insurance.
  • 403(b) Retirement plan.
  • Education Reimbursement.


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