Customer Service Representative

4 hours ago


Los Angeles, California, United States Gold's Gym - SoCal Full time
Job Title: Customer Service Representative

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for members, providing exceptional service and ensuring a positive experience.

About Us: Gold's Gym - SoCal is a leading fitness organization dedicated to helping individuals achieve their health and wellness goals. Our mission is to provide a supportive and motivating environment that inspires members to reach their full potential.

Responsibilities:
  • Provide exceptional customer service to members, responding to their needs and concerns in a timely and professional manner.
  • Work closely with Sales and Fitness Managers to deliver a best-in-class member-centric experience.
  • Engage members with various fitness offerings, including personal training, group exercise classes, and digital classes.
  • Assist with housekeeping duties as needed.

Requirements:
  • High school diploma required.
  • Ability to follow oral and written directions.
  • Willingness to perform routine, repetitive tasks on a continuous basis.
  • Ability to work accurately at a fast pace.
  • Organization and attention to small details.
  • Ability to work around cleaning products.

Estimated Salary: $25,000 - $35,000 per year, depending on experience.

Benefits:
  • Free gym membership.
  • Discounts on food and merchandise.
  • Opportunities for career advancement.
  • Competitive salary and benefits package.


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