Restaurant Service Manager

3 weeks ago


New York, New York, United States The Yorktowne Hotel a Tapestry Collection by Hilton Full time
About the Role
The Yorktowne Hotel, a Tapestry Collection by Hilton, is seeking a Restaurant Service Manager to oversee our banquet functions. This role involves ensuring seamless service experiences for guests and effective management of staff.

Key Responsibilities
- Directs table set-up for banquets and reviews function sheets for last-minute changes
- Ensures timely addressal of guest requests and conducts pre-function meetings with staff to guarantee proper service and requirements
- Coordinates and supervises all banquet activities to ensure courses are served as per the event order
- Completes final billing and presents it to the customer contact for payment, ensuring prompt processing through the Front Desk
- Provides exceptional, professional, and courteous service during meal functions, functioning as the lead server for events
- Maintains a clean workstation and adheres to high standards of quality

Requirements
- Prior experience in banquet supervisory roles

About Us
We're a 1925-built hotel that embodies downtown York's sense of progressiveness. Situated near Restaurant Row and Central Market House, we're perfect for visitors and locals alike. With our prime location and commitment to excellence, we strive to provide unforgettable experiences.

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