Senior Manager of Service Excellence

3 weeks ago


New York, New York, United States Restaurant Associates Full time
Join Our Team at Restaurant Associates

$180,000-$215,000 estimated salary

About the Role

We are seeking a highly motivated and experienced professional to fill the role of Vice President of Business Excellence. The successful candidate will be responsible for leading a team of regional managers, district managers, and functional managers to achieve outstanding results in service delivery, user experience, and business growth.

Responsibilities

The Vice President of Business Excellence will:

  • Develop strategic plans to drive operational efficiency and excellence across the Americas region.
  • Lead a team of regional managers to achieve exceptional performance and deliver high-quality results.
  • Build strong relationships with stakeholders across multiple functions and levels.
  • Maintain a safe and healthy work environment by adhering to company policies and procedures.

The ideal candidate will possess a strong background in food service management, excellent leadership skills, and the ability to communicate effectively with all levels of the organization.



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