Senior ERP Consultant
1 month ago
Centre Technologies is seeking a highly skilled Senior ERP Consultant to lead our Dynamics Business Central projects. As a key member of our team, you will be responsible for designing, implementing, and supporting customizations in Dynamics BC for new and existing customers.
Key Responsibilities- Design and implement customizations in Dynamics BC for new and existing customers
- Provide support for data reconciliation and issue resolution in Dynamics BC
- Identify opportunities for software and service enhancements, including training and development
- Document and communicate issues, risks, and changes within internal CRM and project management software
- Coordinate application updates, hotfixes, and upgrades for existing customers
- Backup role for Application Support Desk and escalated support issues
- Assist with creating and maintaining internal and external product training curriculums and documentation
- Participate in online training classes for hosted clients
- Assist Centre Developers in testing and rollout of new customizations and products
- Maintain a billing utilization rate of 75% or greater
- Bachelor's Degree or higher preferred
- 3+ years of experience working on design, configuration, and support of Dynamics NAV and/or Business Central
- Excellent communication and problem-solving skills
- Highly self-motivated and directed, with keen attention to detail
- Ability to work in a fast-paced environment with multiple tasks and tight deadlines
- Exceptional customer service orientation
- Extensive experience working in a team-oriented, collaborative environment
- Work primarily in a climate-controlled environment with minimal safety/health hazard potential
- Occasional lifting (up to 50 pounds) may be required
- Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role
- The noise level in the work environment is moderate
- This position is remote
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