Front Desk Night Supervisor

3 weeks ago


Bellevue, Washington, United States Hyatt Regency Bellevue on Seattle%27s Eastside Full time

We are looking for a skilled Front Desk Night Supervisor to join our team at Hyatt Regency Bellevue on Seattle's Eastside. As a key member of our front desk team, you will be responsible for overseeing front desk operations during the night shift, supervising front desk staff, and ensuring exceptional guest service.

About the Job

The estimated salary for this position is $23.50-$27.50 per hour, based on experience. This hourly position comes with excellent benefits, including paid family bonding time, adoption assistance, and free colleague meals.

Responsibilities:

  • Front Desk Supervision: Supervise front desk staff, manage front desk operations, and handle guest inquiries.
  • Guest Service: Provide exceptional customer service, resolve complaints, and ensure guest satisfaction.
  • Financial Management: Balance cash drawers, reconcile guest accounts, and prepare nightly financial reports.

Requirements:

  • High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Minimum 1-2 years of experience in a similar role.
  • Excellent communication and interpersonal skills.

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