Desktop Field Services Specialist

1 day ago


Grand Junction, Colorado, United States Volt Full time
Job OverviewAt Volt, we're seeking a skilled Desktop Field Services Specialist to join our team. As a key member of our IT End User Technology Team, you'll be responsible for providing top-notch technical support to our employees. Your expertise will be crucial in troubleshooting and resolving technical issues, ensuring seamless operations. If you're a motivated and reliable individual with excellent communication and troubleshooting skills, we want to hear from you

Key Responsibilities
  • Respond to employee inquiries and requests for assistance with computer systems and applications
  • Diagnose and troubleshoot technical problems and information technology issues
  • Provide timely resolution of problems or escalate to appropriate technical personnel
  • Support and maintain effective relationships with users
  • Install, configure, and troubleshoot network and local printers, scanners, and other peripherals
  • Deploy desktop imaging and configure workstations to Windows 10 and Windows 11
  • Document and create knowledge base articles for ticketing systems
  • Develop and implement standard operating procedures and customer service guidelines

What We OfferThis is a full-time opportunity with a competitive hourly rate of $24.00 - $26.00. Qualified candidates should apply now and take the first step towards a rewarding career with Volt

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