Patient Services Representative

4 weeks ago


Barnegat, New Jersey, United States RWJBarnabas Health Full time
Job Title: Patient Services Representative

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at RWJBarnabas Health.

Job Summary:

The Patient Services Representative will work closely with our practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. This role will be responsible for preparing for patient visits, triaging practice calls, scheduling patient appointments, and performing routine clerical tasks.

Key Responsibilities:
  • Prepare for patient visits by reviewing patient charts and updating records as necessary
  • Triage practice calls and respond to patient inquiries in a timely and professional manner
  • Schedule patient appointments and manage the practice's calendar
  • Perform routine clerical tasks such as copying, scanning, faxing, and sorting mail
  • Coordinate with insurance providers and handle pre-authorizations and certifications as necessary
Requirements:
  • High School Diploma or General Education Degree (GED)
  • Relevant experience and/or training, or equivalent combination of education and experience
  • Demonstrates a clear understanding of the importance of patient satisfaction and safety
  • Strong oral and written communication skills
  • Attention to accuracy and detail
  • Able to multitask and work under pressure
  • Ability to work independently and in a team environment
Preferred Qualifications:
  • Associates Degree or Bachelor's Degree
  • Previous medical receptionist experience or background in general office
  • Knowledge of medical terminology and electronic medical record (EMR) systems
Work Schedule:

Monday-Friday, 8:00AM-4:30PM

Benefits:

At RWJBarnabas Health, we offer a comprehensive benefits package that includes paid time off, medical and prescription drug insurance, dental and vision insurance, retirement plans, short and long-term disability, life and accidental death insurance, tuition reimbursement, health care/dependent care flexible spending accounts, wellness programs, and voluntary benefits.



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