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Insurance Representative

4 weeks ago

Fort Myers, Florida, United States Staff My Agency Full time
Insurance Customer Service Representative

AWA Insurance, located in Fort Myers, FL, has an immediate opening for a full-time, Insurance Customer Service Representative. We are seeking a talented, caring, and professional individual to join our team.

This is not a remote position. Please only apply if you are able to make the commute to our Fort Myers, FL office location

Responsibilities:
  • Answer phones and greet clients.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
What You'll Receive:
  • Salary plus bonus (salary predicated on experience)
  • Paid time off (vacation and personal/sick days)
  • Profit Sharing
  • Health Insurance
  • Valuable experience
  • Growth potential/Opportunity for advancement
Requirements:
  • Customer Service experience preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Property Casualty license, 4-40 or 2-20 (must be able to obtain prior to start date)