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Senior Program Specialist

1 month ago

Washington, Washington, D.C., United States Cengage Group Full time
About the Role

Cengage Group is seeking a highly skilled and experienced Sr Program Specialist to join our team. As a key member of our team, you will play a critical role in supporting the design and direction of ed2go Programs.

Key Responsibilities
  • Collaborate with product managers, instructional designers, content managers, and other colleagues to deliver innovative, high-quality educational products.
  • Act as the liaison between instructors and the Content maintenance team, ensuring timely support to internal and external partners.
  • Perform formal reviews of course content for relevance over time, ensuring our courses meet current requirements, certifications, and industry standards.
  • Support planning processes to ensure courses meet high-quality standards.
  • Work closely with product managers to complete product strategy documents, identify advisory board members, and preplan for examination changes, textbooks, and changes in other course assets.
  • Attend internal sales training sessions to enhance employee understanding of course content and associated careers.
  • Participate in hosting webinars for prospective students to help them determine if enrolling is the right decision for them.
  • Help with B2B customer-facing presentations and engagements to foster program adoption and alignment with industry regulations.
  • Support B2B contacts for course evaluations, endorsements, advisor selection, and community outreach efforts.
Requirements
  • Associate's degree in accounting, finance, or related field.
  • Proficient in bookkeeping software such as QuickBooks.
  • 1-2 years of instructing experience in person and/or online.
  • Some experience creating student-facing educational content.
  • Willingness and ability to learn new technologies and platforms.
About Cengage Group

Cengage Group is a global education technology company serving millions of learners. We provide affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready.

We serve the higher education, workforce skills, secondary education, English language teaching, and research markets worldwide.