Healthcare Professional

5 days ago


Norwell, Massachusetts, United States PhyNet Dermatology LLC (External) Full time
Job Summary

We are seeking a skilled and compassionate Registered Nurse to provide essential support to healthcare providers by efficiently assessing patient needs, determining the appropriate course of action, and ensuring clear communication between providers and patients.

Key Responsibilities:

  • Triage Management: Open and close the triage queue according to established protocols.
  • Patient Communication: Answer and respond to incoming phone calls, reviewing refill requests, and addressing patient inquiries.
  • Patient Assessment: Collect and document patient information, including symptoms and medical conditions, to determine the urgency and type of care required.
  • Provider Liaison: Communicate patient needs and conditions to providers and relay their instructions back to patients.
  • Documentation: Accurately document patient interactions, including advice provided and patient responses, in the electronic medical record (EMR).
  • Medication Management: Refill prescriptions following provider-specific protocols and ensure proper documentation in the EMR.
  • Patient Portal Management: Monitor and respond to messages received through the patient portal.
  • Prescription Authorization: Assist with prescription prior authorizations as needed.
  • Appointment Scheduling: Schedule appointments within the practice and with outside providers as directed by healthcare providers.
  • Test Results Communication: Relay lab and pathology results to patients promptly.
  • Collaborative Care: Work closely with other staff and providers to address patient issues effectively.
Qualifications
  • License: Active RN license.
  • Certification: Current CPR certification.
  • Education: RN certification required; a bachelor's degree is preferred.
Work Environment and Conditions
  • Primarily office-based with occasional fieldwork.
  • Frequent telephone communication with patients, staff, and external providers.
  • Flexibility in working hours may be required to meet patients' needs.

The estimated salary for this position is $ 65,000 - 80,000 per year, depending on experience and location.



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