Salesforce/HubSpot Operations Specialist
3 weeks ago
About the Job: Salesforce/HubSpot Operations Specialist
">- We are seeking a detail-oriented and creative problem solver to support our fast-growing Revenue Operations Outsourcing business line as a Salesforce/HubSpot Operations Specialist. Our ideal candidate will be responsible for managing a portfolio of clients and enabling them to achieve their objectives related to managing and enabling sales- and demand generation-related processes and technologies, such as CRM, sales enablement tools, and marketing automation tools.
The Role and Responsibilities:
- Developing and implementing sales process and technology strategies with clients.
- Designing and managing client projects within our project management tool, ensuring appropriate utilization and margin targets are hit.
- Serving as the main liaison between SalesWorks and clients, ensuring high client satisfaction levels, and promoting long-term relationships.
- Directing the team on technical platform administration on common sales software, including Salesforce.com, HubSpot CRM, SalesLoft, Outreach.io, Chorus, Gong.io, LinkedIn Sales Navigator, Drift, Cognism, ZoomInfo, and other data platforms.
- Managing live (virtual) and written communication with clients to set expectations and priorities, provide updates on works-in-progress, and present completed products.
- Monitoring allocations and time spent on client projects and working within budgeted hours to complete work.
- Actively looking for potential signs and opportunities for additional work based on client needs (i.e., account development).
The Requirements:
- 2+ years of experience in an operations function working with sales and marketing technology.
- 1+ years of experience in a sales or sales support function.
- Responsive, service-oriented attitude.
- Strong organizational skills with ability to effectively prioritize and engage in time management.
- Strong project management skills.
- Excellent communication skills.
Estimated Salary: $80,000 - $110,000 per year
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