Salesforce/HubSpot Operations Specialist

3 weeks ago


Étreux, Hauts-de-France, United States SalesWorks Full time

About the Job: Salesforce/HubSpot Operations Specialist

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  • We are seeking a detail-oriented and creative problem solver to support our fast-growing Revenue Operations Outsourcing business line as a Salesforce/HubSpot Operations Specialist. Our ideal candidate will be responsible for managing a portfolio of clients and enabling them to achieve their objectives related to managing and enabling sales- and demand generation-related processes and technologies, such as CRM, sales enablement tools, and marketing automation tools.

The Role and Responsibilities:

  • Developing and implementing sales process and technology strategies with clients.
  • Designing and managing client projects within our project management tool, ensuring appropriate utilization and margin targets are hit.
  • Serving as the main liaison between SalesWorks and clients, ensuring high client satisfaction levels, and promoting long-term relationships.
  • Directing the team on technical platform administration on common sales software, including Salesforce.com, HubSpot CRM, SalesLoft, Outreach.io, Chorus, Gong.io, LinkedIn Sales Navigator, Drift, Cognism, ZoomInfo, and other data platforms.
  • Managing live (virtual) and written communication with clients to set expectations and priorities, provide updates on works-in-progress, and present completed products.
  • Monitoring allocations and time spent on client projects and working within budgeted hours to complete work.
  • Actively looking for potential signs and opportunities for additional work based on client needs (i.e., account development).

The Requirements:

  • 2+ years of experience in an operations function working with sales and marketing technology.
  • 1+ years of experience in a sales or sales support function.
  • Responsive, service-oriented attitude.
  • Strong organizational skills with ability to effectively prioritize and engage in time management.
  • Strong project management skills.
  • Excellent communication skills.

Estimated Salary: $80,000 - $110,000 per year



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