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Clinical Care Specialist

2 months ago

Calhoun, Georgia, United States Kroger Full time

As a key member of the Kroger healthcare team, the Nurse Practitioner will be responsible for delivering high-quality patient care within the scope of services provided by The Little Clinic. This role requires a strong commitment to achieving optimum patient satisfaction while maintaining all company metrics for productivity.


Key Responsibilities:
  • Build relationships with patients, host store personnel, and the healthcare community to enhance practice building and continuity of care.
  • Demonstrate Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety.
  • Provide high-quality medical care to patients while maintaining productivity metrics.
  • Participate in and support company initiatives and projects, including those that improve quality of care, achieve better health outcomes, focus on population health, and collaborate with others to manage patients' overall health and reduce cost of care.
  • Participate in peer review, quality assurance, and staff meetings with other healthcare practitioners as required.
  • Ensure a safety and quality-based healthcare environment is maintained.
  • Ensure the clinic remains open for all scheduled hours.
  • Collaborate with regional management to participate in community events to promote Kroger's healthcare services and generate increased utilization of the clinic.
  • Respond as directed by regional management to correct any situations noted on the customer experience survey.
  • Manage the clinic's inventory and order supplies to maintain cost-effective clinical operations.
  • Perform quality control on instrumentation and CLIA waived testing as scheduled.
  • Utilize company information systems as directed and in compliance with HIPAA regulations and company policies.
  • Support the mentor program by being a resource and a role model.
  • Stay current with clinical best practices by attending ongoing education seminars related to retail, family practice, and primary care.
  • Provide coverage for clinics within the region as needed and as assigned by regional management.
  • Control costs at the clinics to meet budgeted profitability goals.
  • Maintain a presence in the community through active membership in local nursing organizations and participation in community outreach programs.
  • Participate in other operational duties and responsibilities as assigned by regional management.
  • If a float, travel to designated clinics within a specified geographic area.
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation.