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Lead Solutions Architect
2 months ago
Position Overview
Senior Principal Solution Engineer
Syneos Health stands as a premier biopharmaceutical solutions organization, uniquely designed to enhance client success. We prioritize a product development approach, seamlessly integrating our capabilities to provide valuable insights that expedite therapies to patients and deliver practical benefits to help our clients meet their goals.
Our collaborative culture drives us to excel daily, as we function as a unified team, each member an expert in their field. We assemble a diverse array of skilled professionals across essential services that underpin our operations. Every position within our organization is crucial to advancing our mission of Shortening the Distance from Lab to Life.
Why Choose Syneos Health?
- We are dedicated to nurturing our workforce through career advancement opportunities, supportive management, specialized training, peer recognition, and a comprehensive rewards program.
- We embrace our Total Self culture, allowing individuals to express their authentic selves. This culture unites us globally, and we are committed to fostering a supportive environment for all employees.
- We are continuously shaping the organization we aspire to work for and that our clients wish to partner with. By harnessing diverse thoughts, backgrounds, and perspectives, we cultivate an inclusive workplace where everyone feels valued.
Key Responsibilities
As a Senior Principal Solution Engineer, you will:
- Hold overall responsibility for the deployment and maintenance of systems and platforms across various departments.
- Collaborate with platform vendors, infrastructure architects, and stakeholders to develop and sustain platform architecture.
- Act as the technical lead for implementation, upgrades, migrations, and decommissioning projects.
- Establish best practices for platform system administration and coordinate with support teams to ensure effective assistance.
- Review vendor roadmaps, monitor release plans, and advise management on upgrade strategies and change management.
- Design and implement tools and reports to monitor platform performance and assess usage and issues.
- Engage with key business stakeholders and subject matter experts to address operational challenges.
- Prepare and present management reports on system performance and opportunities for improvement.
- Provide expert-level support for deployed solutions, assisting support staff in resolving issues within defined service level agreements.
Qualifications
We seek candidates with:
- Proven experience in a technical lead role, demonstrating increasing responsibility in delivering and maintaining enterprise-level systems and platforms.
- Significant hands-on experience in deploying, maintaining, and supporting solutions tailored for clinical business units.
About Syneos Health
In the past five years, we have collaborated with a majority of all Novel FDA Approved Drugs, a significant portion of EMA Authorized Products, and conducted numerous studies across thousands of sites and trial participants.
Regardless of your role, you will be encouraged to take initiative and challenge the status quo in a dynamic and competitive environment. Discover more about Syneos Health.
Additional Information:
The tasks and responsibilities outlined in this description are not exhaustive. The Company reserves the right to assign additional duties as necessary. Equivalent experience, skills, and education will also be considered, and qualifications may vary among incumbents. The Company will determine what constitutes equivalent qualifications. This description is not intended to create an employment contract. The Company is committed to compliance with applicable legislation, including the Americans with Disabilities Act, and will provide reasonable accommodations when appropriate.