Direct Service Worker

2 weeks ago

Framingham, Massachusetts, United States Advocates Full time
Job Summary

We are seeking a dedicated and compassionate Direct Service Worker to join our team at Advocates. As a Direct Service Worker, you will play a vital role in supporting individuals experiencing mental health and/or substance use challenges in a residential setting.

Key Responsibilities
  • Provide ongoing support, guidance, and role modeling to program residents, following individualized plans to increase independence and achieve goals.
  • Assist with medication management, finances, and helping residents integrate into the community.
  • Participate in the development of treatment plans and attend other treatment meetings, including weekly staff meetings.
  • Document progress towards treatment plans and communicate program participant's progress, mental status, and any changes in daily notes.
  • Provide linkage with other program staff and other service providers.
  • Identify and address community integration issues for clients with supervisor's direction.
  • Monitor and document medication administration.
  • Ensure a clean, safe, and home-like environment for clients.
  • Remain alert at all times throughout scheduled work shift.
  • Ensure all paperwork, reports, trainings are up to date and completed within the Division's expected timelines.
  • Attend and actively participate in core training and maintain certification of required trainings (CPR/First Aid, Crisis Management, MAP).
  • Provide crisis intervention and access emergency services as needed.
Requirements
  • Bachelor's Degree; or High School Diploma or equivalent degree and one year of related experience.
  • Excellent interpersonal, judgement, and coaching skills.
  • Strong written and verbal communication skills.
  • Ability to utilize basic computer applications.
  • Desire to thrive in a fast-paced, client-centered, team-oriented environment.
  • Excellent written and verbal communication.
  • Must hold a valid driver's license, have access to an operational and insured vehicle, and be willing to use it to transport clients.
About Advocates

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. We foster a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

We exercise independent judgement and contribute to the overall success and benefit of the Team. Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening.

Successful Team members are open-minded, eager, and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve. We put the individual first.

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