Medical Support Assistant

4 days ago


Cleveland, Ohio, United States Veterans Affairs, Veterans Health Administration Full time
Job Summary

The Veterans Affairs, Veterans Health Administration is seeking a Medical Support Assistant to join our team in Patient Care Administrative Service. As a Medical Support Assistant, you will play a critical role in ensuring the smooth operation of our healthcare system.

Key Responsibilities
  • Scheduling, canceling, and rescheduling patient appointments and consults
  • Preparing the clinic for visits and monitoring inpatient and outpatient appointments
  • Processing emergency and non-emergency transfers to other VA facilities or private hospitals
Requirements
  • Must be proficient in written and spoken English
  • Selected applicants will be required to complete an online onboarding process
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP)
Preferred Qualifications
  • One year of experience in clerical or office work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position
  • Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A comprehensive benefits package

We are an equal opportunity employer and welcome applications from diverse candidates.



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