Associate Client Service Manager Position

3 weeks ago


Rockville, Maryland, United States GGB - Global Full time
About the Role

GGB - Global is seeking a highly skilled Associate Client Service Manager to join our team. As a key member of our client service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and building strong relationships.

Key Responsibilities
  • Provide day-to-day support to senior client service managers and client service executives
  • Coordinate renewal cycles to ensure timely completion of necessary steps
  • Answer client questions on applications and renewal information
  • Maintain good working relationships with markets
  • Prepare renewal strategy documents and proposals
  • Analyze quotes from carriers and negotiate terms and conditions
  • Responsible for binding of renewal coverage and accuracy of programs bound
  • Process certificates, endorsements, invoices, policies, endorsements, and audits
Requirements
  • Current Property and Casualty License
  • Bachelor's degree with 3+ years client service and/or claims management experience
  • Strong technical property and casualty knowledge
  • Background in account management, servicing, placement, and negotiation of property and casualty coverages
  • Ability to solve problems and think independently
  • Strong written and verbal communication skills
What We Offer

GGB - Global offers a competitive salary, great teams, and exciting career opportunities. We also offer a wide range of benefits, including medical/dental/vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts, educational expense reimbursement, paid parental leave, and more.



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