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Data Analytics Manager

4 weeks ago

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Job Summary

We are seeking a highly skilled Data Analytics Manager to join our team at Mass General Brigham Digital. As a key member of our analytics team, you will be responsible for managing a wide portfolio of Epic Cogito tools and products, ensuring the daily operation and staff management of the Cogito Reporting Team.

Key Responsibilities
  • Provide direction and leadership to staff, ensuring analytics projects align with system goals.
  • Responsible for the daily operation and staff management of the Cogito Reporting Team.
  • Works collaboratively with other non-Epic analytic teams on analytic initiatives to support our stakeholders' needs.
  • Participate in strategic projects to expand and modernize our analytics solutions, such as expanding Caboodle data models and migration of Clarity to Nebula.
  • Collaborate with stakeholders to understand and address analytic and reporting needs across clinical and business operations.
  • Manage and coordinate analytics tasks and resource capacity.
  • Guide and manage staff to coordinate with business users to translate business requirements into analytics, reports, and dashboards.
  • Identify and manage issues and risks, assuring appropriate resolution/escalation and mitigation strategies are documented and assigned and status tracked.
  • Assists with the design and development of analytics applications and tools.
  • Review upgrade documentation related to analytics tools and content and determining how to implement, disseminate, and train the changes.
  • Deciding which reporting tools to use as new data needs arise, including but not limited to: Clarity and Caboodle reports.
Requirements
  • Bachelor's degree in Computer Science, Information Systems, Health Administration, Health Sciences, or equivalent experience.
  • Certification in Epic Cogito Fundamentals and relevant data models.
  • 10+ years of experience in healthcare data analytics or SQL reporting, preferably with electronic medical records systems.
  • 5+ years of experience managing projects.
  • 3+ years of management, supervisory, or lead experience.
  • Proficiency in SQL, relational database concepts, and report writing tools such as Crystal Reports, Business Objects, or Tableau.
  • Experience with project management and/or agile methodologies.
  • Strong interpersonal, communication, and critical thinking skills.
  • Experience overseeing the design, development, and implementation of analytics solutions, systems, and products.
  • Commitment to continuous improvement, personal growth, and collaboration.
  • Proficiency in Microsoft Office applications.
  • Understanding of clinical and business operations workflows and system configurations.
Skills and Abilities
  • Excellent written and verbal communication skills.
  • Strong project management and organizational skills.
  • Detail-oriented and experienced in leading projects from initiation to completion.
  • Attentive and intellectually curious, possessing the will and perseverance to aid and resolve issues.
  • Comfortable organizing and leading discussions with a broad range of end-users and/or leadership.
  • Experience with ITIL service desk functionality.
  • Proficiency in SQL, Windows, and MS Office 365, familiarity with ServiceNow, Microsoft ADO, Workfront, or similar tools.
  • Uses critical thinking to develop content.
  • Ability to work effectively in a complex and agile environment while remaining flexible and adaptable.
  • High-energy, high-impact, team-oriented professional that builds strong working relationships.
Supervisor Duties
  • 5-8 direct reports.
  • Demonstrates fiscal responsibility by effectively using Mass General Brigham resources.

Job Field: Professional/Managerial

Organization: Mass General Brigham

Schedule: Full-time

Shift: Day Job

Employee Status: Regular