Exceptional Customer Support Specialist
6 days ago
About the Company:
The GOAL Family of Companies is a leading provider of consumer loan servicing and asset management solutions. We pride ourselves on our commitment to delivering high-quality services to our clients, and we are looking for a talented individual to join our team who shares this vision.
The Job:
This is an exciting opportunity for a motivated and results-driven individual to join our team as a Customer Service Representative. As a member of our team, you will be responsible for answering inbound calls, making outbound calls, and responding to emails in a timely and professional manner.
Responsibilities:
- Answer inbound calls and respond to customer inquiries in a timely and professional manner.
- Make outbound calls to customers to provide loan updates and options or counseling as needed.
- Respond to customer emails and mail in a timely and professional manner.
- Record customer interactions and open/close activities in the system of record.
- Perform administrative functions such as document tracking and recording, payment tracking and recording, legal tracking and reporting, and ad-hoc projects as needed.
Requirements:
- 2+ years call center customer service or retail customer service position.
- Proficiency in Microsoft Outlook, Word, and Excel.
- Workflow management experience.
- Ability to follow documented best practices and standard operating procedures.
- Ability to communicate in a clear, concise, and professional manner.
Benefits:
- A competitive salary range of $17-$20 per hour, plus up to $500 per month bonus.
- A comprehensive benefits package including medical, dental, and vision coverage.
- Paid time off, including vacation and sick leave.
- Ongoing training and development opportunities.
-
Cashier and Customer Support Specialist
22 hours ago
Sioux Falls, South Dakota, United States Wal-Mart Stores , Inc. Full time**Improve Customer Experience as a Cashier and Customer Support Specialist**Wal-Mart Stores, Inc. is seeking a skilled and enthusiastic Cashier and Customer Support Specialist to join our team in Sioux Falls, SD. As a key member of our store staff, you will play a vital role in ensuring that our customers receive exceptional service and have a positive...
-
Banking Customer Support Specialist
1 week ago
Sioux Falls, South Dakota, United States Northwest Bank Full timeJob Description: Banking Customer Support SpecialistSalary: $48,000 - $65,000 per yearOverviewThis role involves handling customer inquiries, resolving issues, and promoting banking products and services in a professional manner.Main ResponsibilitiesCustomer Interaction: Respond to customer inquiries and resolve issues in a timely and professional...
-
Customer Support Specialist
2 weeks ago
Sioux Falls, South Dakota, United States Biolife Plasma Services Full timeWe are seeking a skilled Customer Support Specialist to join our team at BioLife Plasma Services. As a key member of our staff, you will contribute to the collection of high-quality plasma used in life-saving treatments.This rewarding position offers a competitive starting hourly wage of $16.00 and an opportunity to grow your career in a dynamic environment....
-
Customer Experience Specialist
4 weeks ago
Sioux Falls, South Dakota, United States Phillips Ave Diner Full timeJob DescriptionAbout UsThe Phillips Ave Diner is a popular downtown destination, offering an exceptional dining experience to our customers.CompensationWe offer a competitive $15-$18 per hour, depending on experience.ResponsibilitiesAs a Customer Experience Specialist, you will be responsible for ensuring our customers have a great time at the diner. This...
-
Pediatric Healthcare Specialist
2 weeks ago
Sioux Falls, South Dakota, United States Healthcare Support Full timeWe are seeking a Pediatric Healthcare Specialist to join our team. This is a 13-week travel nursing job in Sioux City, Iowa.Job Summary:The Pediatric Healthcare Specialist will provide high-quality patient care in a pediatric setting. The ideal candidate will have experience working with children and possess excellent communication...
-
Store Support Specialist
4 days ago
Sioux Falls, South Dakota, United States Papa Murphy's Full timePapa Murphy's is seeking a detail-oriented and organized Store Support Specialist to join our team. As a Store Support Specialist, you will play a critical role in ensuring the smooth operation of our stores and providing exceptional customer service.We offer a competitive salary of $16-$20 per hour, based on experience and location. This salary range may...
-
Cold Chain Customer Support Specialist
22 hours ago
Sioux Falls, South Dakota, United States Americold Full timeAre you a detail-oriented and customer-centric individual looking for a challenging role? We have an exciting opportunity for a Cold Chain Customer Support Specialist at Americold. In this position, you will play a crucial role in ensuring the highest level of customer satisfaction through prompt issue resolution and effective communication.We estimate the...
-
Customer Care Specialist
4 days ago
Sioux Falls, South Dakota, United States Dakota Performance Solutions Full timeDakota Performance Solutions is a leading provider of Business Process Outsourcing Services, and we are seeking a highly skilled Customer Care Specialist to join our team. This is a full-time position with a competitive salary range of $15-$17 per hour.About the TeamIn this role, you will be responsible for providing exceptional customer service to patients...
-
Customer Support Specialist
23 hours ago
North Sioux City, South Dakota, United States First PREMIER Bank Full timeAbout First PREMIER Bank">First PREMIER Bank is a leading provider of financial solutions, committed to delivering exceptional service and building long-lasting relationships with our customers.">Job Overview">We are seeking a highly skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will play a critical role in...
-
Customer Service Experience Specialist
4 weeks ago
Sioux Falls, South Dakota, United States beBee Professionals Full time $30,000 - $45,000In our organization, beBee Professionals, we are currently looking for a dedicated Customer Service Experience Specialist to contribute to our team in the United States.Key Responsibilities:Provide exceptional customer support by responding to inquiries and resolving issues via various communication channels.Maintain a professional attitude and empathetic...
-
Customer Experience Specialist
1 day ago
Sioux Falls, South Dakota, United States HOM Furniture, Inc. Full timeJoin Our TeamHOM Furniture, Inc. is a leading home furnishings company seeking a skilled Customer Experience Specialist to join our team. As a Sales Specialist, you will play a vital role in delivering exceptional customer experiences and driving sales growth. With a competitive salary of $50,000-80,000 plus annually, plus commission and bonus opportunities,...
-
Customer Transaction Specialist
6 days ago
Sioux Falls, South Dakota, United States First Interstate Bancsystem Inc Full timeJob Summary: We are seeking a highly skilled Customer Transaction Specialist to join our team at First Interstate Bancsystem Inc. In this role, you will be responsible for handling daily transactions in both the lobby and drive-up locations of the branch, as well as providing exceptional customer service and support.">Responsibilities:Transaction Processing:...
-
Guitar Repair Professional
2 weeks ago
Sioux Falls, South Dakota, United States Guitar Center Full timeJob Summary:The Guitar Repair Technician at Guitar Center is a key role that involves providing top-notch maintenance and repair services on customer-owned instruments. This position requires strong communication skills to deliver exceptional customer service and ensure a positive experience for customers.About the Role:This full-time position comes with an...
-
Sioux Falls, South Dakota, United States Citigroup Inc Full time**Job Summary:**Citigroup Inc. is looking for an experienced Customer Service Senior Analyst to provide top-notch customer support and service.This role requires a strong understanding of cash management and financial services, as well as excellent communication skills.As a senior analyst, you will work closely with internal and external partners to deliver...
-
Warehouse Support Specialist
2 days ago
Sioux Falls, South Dakota, United States Nordica Warehouses Inc. Full timeNordica Warehouses Inc. is a rapidly growing third-party warehouse looking for a skilled Warehouse Support Specialist to join our team.This role offers a unique opportunity to work in a fast-paced environment, where you will be responsible for supporting our customers through effective communication and order fulfillment.With a competitive starting salary of...
-
Sioux Falls, South Dakota, United States Guitar Center Full timeAbout Guitar CenterGuitar Center is a leading music retailer that embodies the world of creativity and music. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music.We believe in creating inclusive environments that put our customers...
-
Customer Engagement Specialist
2 weeks ago
Sioux Falls, South Dakota, United States Aeropostale Full timeAeropostale is hiring a Customer Engagement Specialist to provide an exceptional shopping experience for our customers. As a member of our sales team, you will be responsible for building relationships with customers and driving sales growth through effective selling strategies.Your key responsibilities will include:Engaging with customers to understand...
-
Automotive Technical Support Specialist
4 weeks ago
Sioux Falls, South Dakota, United States Dakota Digital Full timeJob DescriptionWe are seeking a highly skilled Automotive Technical Support Specialist to join our team at Dakota Digital. This role involves providing exceptional support to our customers through phone and email, ensuring they have a seamless experience with our electronic gauge clusters and accessories.About the RoleAssist customers in the installation and...
-
Customer Experience Specialist
4 weeks ago
Sioux Falls, South Dakota, United States Tires Plus Full timeTires Plus is seeking a Customer Experience Specialist to join our team. In this role, you will be responsible for creating a welcoming and inclusive store environment that meets the needs of all customers.We estimate the annual salary for this role to be around $50,000-$65,000 based on national averages and market conditions.The successful candidate will...
-
Airport Customer Support Specialist
2 weeks ago
Sioux Falls, South Dakota, United States Enterprise Mobility Inc Full timeJob DescriptionThis is an exciting opportunity to join our team as a Customer Service Representative at the Sioux Falls Airport. As a representative, you will be responsible for providing exceptional customer service, processing transactions efficiently, and promoting company-approved services and products.You will work closely with our customers to...