Customer Service Team Leader

7 days ago


Chico, California, United States Rite Aid Full time

Rite Aid is committed to improving Health and Wellness in your community. As a Lead Service Associate, you will be at the forefront of this mission.

About This Role

This full-time position offers a competitive salary range of $16 - $19.75 per hour, with opportunities for career growth and professional development. As a key member of our team, you will play a vital role in providing exceptional customer service and supervising store operations.

Key Responsibilities
  • Supervise and assist Store Associates with daily tasks, ensuring efficient store operations and high-quality customer service.
  • Deliver outstanding customer experiences by responding promptly to their needs and resolving any issues that may arise.
  • Oversee merchandising tasks, including plan-o-gram implementation and maintenance, to maximize product visibility and sales.
  • Perform receiving and stocking procedures, counting and reconciling cash register drawers, and preparing deposits and change from the bank.
  • Maintain a safe, clean, and welcoming environment for customers and associates.
  • Design and manage a monthly schedule, assigning work to optimize workflow and promote efficiency.
Requirements
  • H.S. Diploma or General Education Degree (GED) required.
  • At least one year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What's in it for You?

Rite Aid offers a comprehensive benefits package, including competitive health plans, generous paid time off, 401K matching, and opportunities for career advancement. We prioritize employee well-being and strive to create a supportive and engaging work environment.



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