Customer Success Manager

2 weeks ago


Lorton, Virginia, United States FASTSIGNS #32201 Full time
About the Role

We are seeking a dedicated Customer Success Manager to join our team at FASTSIGNS #32201. This is a full-time position, Monday - Friday, 8 am - 5 pm. As a Customer Success Manager, you will be responsible for maintaining and growing relationships with our valued clients, ensuring their satisfaction and fostering long-term loyalty.

Key Responsibilities:
  • BUILD AND MAINTAIN STRONG CLIENT RELATIONSHIPS through regular check-ins, meetings, and mixed communications.
  • ASSIST CLIENTS WITH ON-SITE CONSULTATIONS AND DELIVERIES as value-added services.
  • COLLABORATE WITH SALES AND PRODUCT TEAMS TO ENSURE CLIENT REQUIREMENTS ARE MET.
  • IDENTIFY OPPORTUNITIES TO UPSell AND CROSS-SELL PRODUCTS/SERVICES TO EXISTING CLIENTS.
  • PREPARE AND DELIVER CLIENT REPORTS AND PROGRESS UPDATES.
Benefits:
  • A COMPETITIVE SALARY OF $60,000 - $80,000 PER YEAR, BASED ON PERFORMANCE-BASED INCENTIVES, BONUS, AND COMMISSIONS.
  • HEALTH, DENTAL, AND VISION INSURANCE.
  • 401K AND 401K MATCHING.
  • PERSOAL TIME OFF AND HOLIDAY PAY.
  • OPPORTUNITIES FOR PROFESSIONAL DEVELOPMENT AND CAREER GROWTH.
  • SUPPORTIVE AND DYNAMIC WORK ENVIRONMENT.


  • Lorton, Virginia, United States PrideStaff Full time

    OverviewPrideStaff is partnering with a client in the electric industry to find a skilled Customer Support Professional. This role involves working with a team to provide excellent customer service and support.Key ResponsibilitiesAssist with account management and scheduling.Handle customer inquiries via phone and provide solutions.Contribute to the success...


  • Lorton, Virginia, United States Associated Materials Full time

    We are seeking an experienced Warehouse Associate to join our team at Associated Materials / Alside. The successful candidate will earn a salary of $50,000 - $60,000 per year, based on qualifications and experience.About the JobThis role involves working in a dynamic warehouse environment, where you will be responsible for receiving, shipping, and inventory...


  • Lorton, Virginia, United States PrideStaff Full time

    Salary and BenefitsThe successful candidate will receive a competitive salary of $20.00/Hour, plus a comprehensive benefits package including Health, dental, and vision insurance, 401K and 401K matching, Personal Time Off and Holiday Pay, and Opportunities for professional development and career growth.In this role, you will have the opportunity to make a...


  • Lorton, Virginia, United States Nuleaf Lawn Care Full time

    Key ResponsibilitiesAnswer inbound calls, texts, and emails from customers.Make outbound follow-up calls, texts, and emails for problem resolution.Achieve First Call Resolution (FCR) rates.Focus on customer retention through effective communication and issue resolution.Perform basic data entry and payment processing tasks.Be available for seasonal scheduled...


  • Lorton, Virginia, United States Rising Eagle Construction Full time

    About the JobRising Eagle Construction is a veteran-owned, fully licensed and bonded Home Renovation company in Northern Virginia. We are contractors who know what it takes to provide quality rebuilds, remodels, and renovations while keeping every little detail in focus.We are seeking an experienced Project Manager to join our team. The successful candidate...


  • Lorton, Virginia, United States General Dynamics Information Technology Full time

    About the Opportunity: We are seeking an experienced IT Project Manager to support our project teams and ensure successful project delivery. The ideal candidate will have a strong background in project management, excellent leadership and organizational skills, and a solid technical foundation in software development and web...


  • Lorton, Virginia, United States Minuteman Security Solutions LLC Full time

    About the RoleWe are looking for a highly motivated Program Management Lead to lead our team in delivering alarm systems and network projects across various departments. The successful candidate will have a proven track record in project management and be able to work independently.

  • Territory Manager

    2 weeks ago


    Lorton, Virginia, United States Aramsco Full time

    About the Position:Aramsco, a leading solutions provider to specialty contractors, seeks a skilled Territory Manager to join our team in Virginia. As a Territory Manager, you will be responsible for managing and growing our customer base within the assigned territory.Key Responsibilities:Manage and develop new business opportunities within assigned...


  • Lorton, Virginia, United States Accel Talent Group Full time

    At Accel Talent Group, we are seeking an experienced Customer Service Representative to join our team. As a key member of our customer-facing team, you will play a vital role in delivering exceptional service to our clients.About the RoleWe are looking for a skilled professional with a strong background in the medium/heavy duty truck industry. In this role,...


  • Lorton, Virginia, United States Alexton Incorporated Full time

    Job DescriptionWe are seeking a highly experienced Project Management Lead to join Alexton Incorporated.The estimated salary for this position is $**120,000** per annum, commensurate with experience and qualifications.Key Responsibilities:Perform day-to-day management of overall contract support operations.Organize, direct and coordinate the planning and...


  • Lorton, Virginia, United States Southern Home Services LLC Full time

    Company Overview:Southern Home Services LLC is a leading provider of residential HVAC, plumbing, and electrical services. With a growing presence across the United States, we are committed to delivering exceptional customer experiences through our team of dedicated professionals.Job Summary:We are seeking an experienced HVAC Operations Manager to lead our...


  • Lorton, Virginia, United States Johnson Brothers Service Distributing of Virginia Full time

    Job Title: Sales and Marketing Strategy ExecutiveThe Johnson Brothers Service Distributing of Virginia is a leading family-owned wine, spirits and beer distributor, providing exceptional service to our customers since 1953. We represent the world's most famous brands in the beverage industry.This role involves managing supplier relationships and executing...


  • Lorton, Virginia, United States ManTech Full time

    Job Description:The Cybersecurity Operations Manager plays a pivotal role at ManTech International Corporation, overseeing the Incident Management program, processes, and procedures within the SOC. This position involves leading and coordinating the response to cybersecurity incidents, ensuring the protection of infrastructure and data for customers.


  • Lorton, Virginia, United States General Dynamics Information Technology Full time

    About the Job: We are looking for a seasoned IT Project Manager to lead our project teams and ensure successful project delivery. The ideal candidate will have excellent organizational, communication, and leadership skills, as well as a solid technical background in software development and web technologies.Key Responsibilities:Plan and manage project...


  • Lorton, Virginia, United States PrideStaff Full time

    About the RolePrideStaff is committed to consistently providing client experiences focused on what they value most. We seek a dedicated Client Solutions Manager to join our team, who will be responsible for serving as the primary point of contact for key client inquiries, addressing concerns, and providing exceptional service to meet their needs.The...


  • Lorton, Virginia, United States Miami Nation Enterprises Full time

    Job Description:Miami Nation Enterprises is looking for a Government Warehouse Operations Manager to join our team. This role involves overseeing warehouse operations, ensuring that all tasks are completed efficiently and effectively. Responsibilities include managing inventory, receiving and storing materials, and assembling and repairing shipping...


  • Lorton, Virginia, United States Alexton Incorporated Full time

    We are looking for an Office Manager II to oversee daily operations at Alexton Incorporated. The successful candidate will have 4-6 years of general secretarial, administrative and office experience, with a minimum of three years' direct experience.This is a salaried position, with a competitive annual salary of $70,000-$90,000. The job involves performing...


  • Lorton, Virginia, United States Quality Services Moving Full time

    Job OverviewAware of the industry's fast-paced nature, we are seeking a highly skilled Warehouse Supervisor to oversee warehouse activities, ensuring a safe, clean, and efficient work environment. The ideal candidate should possess excellent leadership and organizational skills, with 2+ years of experience in warehouse management. Strong forklift operation...


  • Lorton, Virginia, United States Leidos Full time

    About the JobLeidos is seeking a highly experienced Network Operations Manager to lead our team in providing exceptional support for the Department of Homeland Security (DHS). As a key member of our team, you will be responsible for ensuring the efficient operation, maintenance, and advancement of the Homeland Secure Data Network (HSDN) and the Classified...


  • Lorton, Virginia, United States Alexton Incorporated Full time

    Job Title: Systems Operations ManagerEstimated Salary: $95,000 - $115,000 per yearAlexton Incorporated is seeking a skilled Systems Operations Manager to lead our television studio operations. This role requires expertise in television production and post-production equipment, as well as proficiency in professional software.The ideal candidate will have 5+...