Customer Experience Ambassador

1 week ago


Fort Myers, Florida, United States Dave & Buster Full time
Job Title: Winner's Circle Representative

At Dave & Buster's, we're looking for a Winner's Circle Representative to join our team As a key member of our Midway team, you'll be responsible for delivering an unparalleled Guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all-out fun.

Key Responsibilities:
  • Provide timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
  • Greets Guests with a positive attitude and enthusiasm while performing multiple job functions, including assisting with game play and answering questions.
  • Assists the Guest with all requests and makes recommendations on items.
  • Notifies Manager of any Guest that is perceived to be unhappy.
  • Practices proper cost controls by accurately weighing tickets and scanning merchandise.
  • Responsible for stocking, displaying, and securing merchandise in all storage areas.
  • Responsible for the reconciliation of tickets and merchandise inventory.
Requirements:
  • Be at least 16 years of age.
  • Work days, nights, and/or weekends as required.
  • Work in a fast-paced environment with distracting conditions.
  • Read and write handwritten notes.
  • Lift and carry up to 30 pounds.
  • Move about facility and stand for long periods of time.
Compensation:

Compensation is from $12 - $13.75 per hour.

We are an equal opportunity employer and participate in E-Verify in states where required.



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