Rental Department Associate

3 weeks ago


Independence, Missouri, United States Waters Hardware Full time

We are seeking a highly dependable individual to join our team as a Rental Associate at Waters Hardware. The successful candidate will be responsible for coordinating and maintaining all activities of the rental department.

Key Responsibilities:
  • Build and maintain customer relationships by providing exceptional service and ensuring a positive experience.
  • Answer incoming phone calls and provide rental rates and quotes to customers.
  • Check rentals in and out each day, maintain contract files and rental reservations, and ensure all equipment is properly stored and maintained.
  • Schedule pick-up and/or delivery of rental equipment and load/unload equipment as needed.
Requirements:
  • Able to work a flexible schedule to support business needs, including nights and weekends.
  • Superior organizational skills with attention to detail.
  • Strong computer skills and ability to learn computer-based concepts quickly.
  • Capable of handling multiple tasks at one time.
  • Good driving record, some delivery and pick-ups.
  • Engage in discussions with customers related to the proper equipment based on customers needs.
  • Knowledge of, or be able to learn about all rental equipment, including operation, application, capabilities, and limitations.
  • Knowledge of routine maintenance and troubleshooting requirements of all rental equipment.
  • Aptitude/general knowledge of small engines.
  • Ability to perform light tune-ups, oil changes, and small parts replacement on rental equipment.

As a Rental Associate at Waters Hardware, you will have the opportunity to work in a fast-paced environment and make a real difference in the lives of our customers. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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