Service Advisor

4 weeks ago


Independence, Missouri, United States Telle Tire and Auto Centers Full time

Key Responsibilities:

  • Deliver exceptional customer service and ensure customer satisfaction.
  • Maximize efficiency, revenue, and productivity by effectively managing the service department.
  • Support the service department by managing schedules, ordering parts, and collaborating with vendors and suppliers.
  • Review inspection reports from technicians and manage technician time to ensure optimal performance.
  • Maintain a high level of attendance and professional communication with customers and associates.
  • Keep customers informed about the progress and status of their vehicles.

Requirements:

  • Service Advisor/Writer experience.
  • At least 2 years of customer service experience.

Why Telle Tire & Auto Centers?

  • Competitive compensation based on qualifications and experience.
  • Fun perks, including paid birthday off and milestone anniversary trips.
  • Great benefits, including medical, dental, vision, and life insurance, 401k with matching, and ASE training and testing compensation.
  • Closed and paid holidays, maternity, paternity, and adoption PTO.
  • Immediate access to hands-on training and technical training.
  • A growing family business with a leadership engagement culture.
  • Weekends off and an inviting culture.

About Us:

Telle Tire & Auto Centers has been keeping St. Louis on the move since 1942. For four generations and over 82 years, we have maintained a passionate focus on solving customers' problems through attention to detail, collaboration, and integrity, while creating long-lasting relationships. We are a family business that values personal service, quality products, and business innovations.


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