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Director of Operations

2 months ago

Englewood Cliffs, New Jersey, United States Golden Steps ABA Full time
About the Role

We are seeking a dynamic and visionary leader to propel our geographic reach as a state Director of Operations at Golden Steps ABA. This role will be the driving force behind Golden Step's expanding mission of delivering exceptional Applied Behavior Analysis (ABA) Services to children with Autism Spectrum Disorder (ASD) in a new state or region.

Key Responsibilities
  • Create and implement policies for the respective state.
  • Oversee client onboarding and coordination of scheduling.
  • Manage schedules and cancellations, and submit authorization requests to insurance companies.
  • Oversee the maintenance of the CRM system and ensure the utilization of client hours and therapists' availability.
  • Monitor clients' insurance plans and eligibility, and collaborate with the Talent Acquisition team to ensure talented hires.
  • Attend job fairs, post and share jobs on job posting platforms and social media, and implement marketing initiatives to spread brand awareness for patients and candidates.
  • Develop strategic plans to grow the state and collaborate with other members of the management team to build and enhance internal strategies.
Requirements
  • A high EQ and a track record of leading and managing a successful team for at least 2 years.
  • A history of innovation and performance improvement, and an exceptional understanding of leadership and management shaped by practical experience.
  • Experience autonomously building something successful from start to finish, and a proven ability to maximize productivity through thoughtful organization.
  • Ability to collaboratively communicate and lead team members from all departments and levels.
About Golden Steps ABA
  • Unmatched Culture: We create connection through quarterly team outings, summer events, and holiday celebrations.
  • Diversity & Inclusion: We believe in a collaborative environment of shared ideas.
  • Growth & Advancement: We provide opportunities for career advancement and professional development.
  • Commitment to Continuing Education: We offer tuition scholarship discounts at our partner universities.
  • Free Fellowship Program: Our future BCBAs receive quality supervision and practicum hours at no charge.
  • Lucrative Referral Program: We reward our team members for bringing on their friends to share the excitement.
  • Paid Training: All applicants are welcome, and we provide free training to accelerate their careers as RBTs.
  • Employee-Centric Organization: We put our team members at the heart of everything we do.
  • Continuous Mentorship: We choose our clinical leaders based on their dedication to being accessible, attentive, and purposeful with the RBT teams they lead.
  • Our Added Perks: We offer competitive PTO, paid sick leave, health/dental/vision benefits, and 401K with match.