Claims Representative

4 days ago


Louisville, Kentucky, United States Cincinnati Insurance Company, Inc. Full time
Join Our Team as a Field Claims Representative

We are seeking a skilled and dedicated Field Claims Representative to join our team at Cincinnati Insurance Company, Inc. As a Field Claims Representative, you will be responsible for investigating and evaluating insurance claims in a personal and professional manner.

Key Responsibilities:
  • Conduct thorough claim investigations and interviews with insureds, claimants, and witnesses
  • Evaluate claim facts and policy coverage to ensure accurate settlements
  • Inspect property and auto damages and write repair estimates
  • Prepare reports of findings and secure settlements with insureds and claimants
  • Use claims-handling software, company car, and mobile applications to adjust loss in a paperless environment
  • Provide superior and professional customer service
  • Once eligible, become a certified and active Arbitration Panelist
Requirements:
  • Be available and communicative during regular business hours
  • Have a desire to learn about the insurance industry and provide a great customer experience
  • Be able to work unsupervised
  • Have excellent verbal and written communication skills
  • Have strong interpersonal skills
  • Have excellent problem-solving, negotiation, organizational, and prioritization skills
  • Be prepared to follow-up with others in a timely manner
  • Have a valid driver's license
Benefits:
  • Company car
  • Company stock options, including Restricted Share Units and Incentive-based stock options
  • Paid time off (PTO)
  • 401K with 6% company match

We offer a competitive salary range of $55,000 - $76,000 annually, based on education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

As a Field Claims Representative, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be able to develop your skills and contribute to the success of our team. We offer a comprehensive training program to ensure that you have the necessary tools and knowledge to excel in your role.

If you are a motivated and dedicated individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.



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