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Sales and Technical Support Specialist

1 month ago

Largo, Florida, United States ONICON Full time
Job Title: Sales and Technical Support Specialist

ONICON is seeking a highly skilled Sales and Technical Support Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and technical support to our customers, representatives, and consulting engineers.

Key Responsibilities:
  • Develop and maintain strong technical and applications expertise with all ONICON products.
  • Work cooperatively and constructively with our Customer Service Team, Regional and Territory Sales Managers, and Independent Sales Reps to meet annual sales goals and ensure customer satisfaction.
  • Provide technical support and assistance to our Customer Service group, especially on large or complex orders.
  • Assist service department with technical troubleshooting and product returns as required.
  • Participate in training seminars for customers and offsite engineering training sessions (lunch and learns).
Preferred Qualifications:
  • A four-year degree in an engineering discipline is preferred; a two-year technical degree and 4+ years of related experience may be considered.
  • Strong computer skills required.
  • Knowledge of the HVAC building automation industry is a plus.

If you are a motivated and detail-oriented individual with a passion for sales and technical support, we encourage you to apply for this exciting opportunity.