Pharmacy Automation Systems Specialist
3 days ago
Reporting to the Pharmacy Director, this position provides support to the Computer Support Pharmacist in maintaining and updating multiple pharmacy system databases. The Pharmacy Automation Systems Specialist is responsible for resolving departmental charge issues and responding to audits from hospital patient accounts and auditors within the pharmacy information system.
Key Responsibilities:
- Assists the Computer Support Pharmacist in coordinating, testing, and implementing new pharmacy automation technology.
- Participates in training and orientation for all Pharmacy Automation Technology.
- Responsible for pricing updates in the pharmacy information system to correspond with new contract information.
- Communicates with telecommunications for departmental system requirements.
- Responds to patient accounts regarding patient billing issues.
- Serves as a resource for informational inquiries regarding all technical aspects of the pharmacy information system.
- Responsible for user management functions.
- Fully utilizes capabilities of the pharmacy automation systems and reporting tools.
- Coordinates data collection on system performance issues.
- Develops custom reports and modifications to systems as needed.
- Ensures all clinical alert systems are functioning and used to their full ability.
- Routinely updates the pharmacy drug database by adding, deleting, and revising charges.
- Performs duties and requirements of a Pharmacy Technician II when needed.
- Monitors and optimizes automated dispensing cabinet inventory.
- Filing and maintaining records of automated dispensing cabinets.
- Troubleshoots and troubleshoots pharmacy automation technology issues.
Requirements:
High School Diploma or Equivalent (GED) is required. Certificate of Proficiency in Microcomputing is preferred. 2-3 years' experience with mainframe and personal computer systems is required. Experience with clinical and operations databases used for dispensing medications is preferred. Advanced user proficiency in PC-based and pharmacy information systems applications is required.
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