Animal Care Specialist

1 day ago


Palmer, Massachusetts, United States Matanuska-Susitna Borough Full time
Job Summary

This position performs duties related to the care and management of shelter animals, and administrative and customer service support.

Work is performed and duties are carried out in accordance with established policies, procedures, and Borough core values: Accountability, Customer Focus, Dedication, Integrity, Responsiveness, and Teamwork.

Responsibilities
  • Processes, vaccinates, and microchips animals.
  • Receives and screens phone calls.
  • Provides assistance to the public; processes adoptions and animal returns.
  • Manages customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
  • Inputs data into computer data base systems; retrieves, verifies, and corrects information from the computer system.
  • Collects monies or processes credit cards for fees.
  • Restocks shelter supplies.
  • Mops floors; washes, dries, and folds laundry; cleans food dishes and litter trays.
  • Feeds and waters shelter animals.
  • Cleans and disinfects kennels.
  • Prepares clean kennels for occupations.
  • Washes food and water bowls and litter pans.
  • Provides assistance to the Veterinarian as needed.
  • Euthanizes animals under staff oversight.
  • Provides direction of shelter volunteers.
  • Performs minor facilities maintenances; paints, changes filters, replaces light bulbs.
  • Performs related duties.
Requirements
  • High school diploma or equivalent.
  • One year of experience, sufficient to understand the basic principles relevant to the major duties of the position. Experience directly related to the work performed is preferred.
  • Must complete a baseline audiometry screening and will be required to undergo annual testing as part of the Animal Shelter's Hearing Conservation Program.
  • Must successfully pass a pre-employment background check and physical.
  • Completion of required Incident Command System (ICS) courses in accordance with established Borough policy.
Benefits

The Supplemental Benefits System (SBS) is in lieu of Social Security and is mandatory. An employee's percentage of gross wages, matched by the Borough (6.13%), on the present wage base of $132,900.



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