Client Relations Specialist
2 weeks ago
Position Overview: The Client Service Representative plays a vital role within The Salvation Army, focusing on delivering exceptional support to families in need.
Qualifications:
- Completion of High School Diploma or GED
- Proficient in computer operations
- Familiarity with local community resources
- Capable of assisting individuals in emotional distress while managing stressful situations
- Skilled in fostering and maintaining professional relationships with both clients and colleagues
- Possession of a valid New Mexico Driver's License with a clean driving record for the past three years
- Basic office competencies
- Bilingual abilities are advantageous but not mandatory
- Understanding of The Salvation Army's policies and operational procedures
- Alignment with The Salvation Army's spiritual and evangelical mission
- Able to adhere to authority and function within a structured organizational hierarchy
- Must successfully complete a criminal background check
Key Responsibilities:
- Conducting client intake and needs assessments
- Maintaining accurate records and managing databases
- Preparing reports on a daily, weekly, and monthly basis
- Coordinating with community service providers
- Updating and maintaining community resource directories
- Assisting with food distribution and social service initiatives
Physical Requirements:
Individuals must be capable of fulfilling the essential functions of this role without accommodation. This includes the ability to walk, stand, lift, and possess adequate vision. Proficiency in operating office equipment and accessing information via computer is essential.
About The Salvation Army:
The Salvation Army is a global organization motivated by the evangelical mission of the Christian Church, dedicated to addressing human needs without discrimination while promoting the gospel of Jesus Christ.
Equal Opportunity Employer: The Salvation Army is committed to providing equal employment opportunities to all individuals, including protected veterans and individuals with disabilities.
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