Business Systems Analyst

6 days ago

Columbia, South Carolina, United States The Seer Group Full time
Job Description

We are seeking an experienced and highly skilled Enterprise Applications Analyst (ServiceTitan) to design, implement, support, and optimize our enterprise applications, including ServiceTitan, QuickBooks, and ERP systems. As our company experiences significant growth and executes a robust M&A strategy, this role will be crucial for integrating new acquisitions, optimizing system performance, and ensuring seamless operations across our expanding system landscape.

Key Responsibilities:

ServiceTitan Expertise:

  • Leverage years of experience as a ServiceTitan super user, demonstrating a deep understanding of operational impacts and customer experience.
  • Construct and evolve ServiceTitan instances based on business conditions, leadership, and user feedback.
  • Act as an internal consultant for ServiceTitan projects, providing complex solution design, requirements analysis, and configuration development to meet business needs.
  • Develop deep relationships with ServiceTitan resources, understand the product roadmap, and work with the vendor to resolve complex challenges affecting the environment.

Application Management:

  • Oversee the full lifecycle of ServiceTitan, QuickBooks, and ERP systems, including system upgrades, patch management, and performance optimization.
  • Manage relationships with application vendors and service providers, ensuring adherence to service level agreements (SLAs) and contract terms.
  • Implement processes for continuous improvement and optimization of application performance.
  • Develop and maintain standard operating procedures (SOPs) and best practices to maximize system usage and efficiency.

Training & Support:

  • Develop and deliver comprehensive training programs and manuals for end-users to optimize application utilization and effectiveness, including training new hires and ongoing sessions.
  • Build and manage a training repository for ServiceTitan and other enterprise applications to support ongoing user education and system adoption.
  • Provide quality assurance over in-flight projects, ensuring alignment with model tenant standards and consistent execution of project management methodologies.

User Support & Communication:

  • Act as a primary point of contact for application-related support, addressing user concerns and facilitating issue resolution.
  • Relay system features and updates to users after thorough testing, ensuring understanding and effective use.
  • Communicate with regular performance and KPI reports, updating on progress, identifying barriers, and presenting potential solutions.
  • Facilitate quality control sessions and ensure consistent information delivery.

  • Business Systems Analyst

    2 days ago

    Columbia, South Carolina, United States Focused HR Solutions Full time

    Job OverviewFocused HR Solutions is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in driving business process improvements and ensuring the effective implementation of business systems.Key ResponsibilitiesDevelop and maintain business process documentation, including process...

  • Business Systems Analyst

    2 days ago

    Columbia, South Carolina, United States omega solutions inc Full time

    About the RoleWe are seeking a highly skilled Business Analyst to join our team at Omega Solutions Inc. as a Business Systems Analyst.The ideal candidate will have a strong background in business analysis, with experience in developing and maintaining business rules, requirements, and models.Key ResponsibilitiesDevelop and maintain business rules,...

  • Business Systems Analyst

    2 days ago

    Columbia, South Carolina, United States ITProFound Inc Full time

    About the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at ITProFound Inc. as a Business Analyst.The successful candidate will be responsible for working closely with our Finance and Operations teams to understand their business requirements and needs. This will involve studying and learning system capabilities associated with...

  • Business Systems Analyst

    2 days ago

    Columbia, South Carolina, United States ITProFound Inc Full time

    Job DescriptionJob Title: Business Systems Analyst - Medicaid ProjectJob Summary:We are seeking a highly skilled Business Systems Analyst to join our team at ITProFound Inc. as a Business Systems Analyst - Medicaid Project. The successful candidate will be responsible for serving as a liaison between the business programs community and the IT organization to...

  • Salesforce Business Systems Analyst

    2 weeks ago

    Columbia, South Carolina, United States The Select Group Full time

    The Select Group is seeking a skilled Business Systems Analyst to join our team. This position is fully remote and ideal for candidates with a solid background in Salesforce, particularly in Service Cloud.Essential Qualifications:5+ Years of Experience as a CRM/Salesforce Business Analyst:Expertise in gathering technical requirements and collaborating with...

  • Intermediate Business Systems Analyst

    2 weeks ago

    Columbia, South Carolina, United States Hansen Talent Group Full time

    Hansen Talent Group is seeking a Business Systems Analyst II to collaborate with a prominent enterprise. Key Responsibilities:Identify and articulate customer requirements within both technical and business frameworks.Ensure that the recommended technical and business strategies align with the client's goals for the project.Assist in the organization and...

  • Senior Business Systems Analyst

    2 weeks ago

    Columbia, South Carolina, United States Hansen Talent Group Full time

    Hansen Talent Group is seeking a Business Systems Analyst II to collaborate with a major enterprise. Key Responsibilities:Identify and articulate customer requirements within both technical and business frameworks.Ensure that the suggested technical and business solutions align with the customer's goals for the project.Assist in the organization and...

  • Senior Business Systems Analyst

    1 week ago

    Columbia, South Carolina, United States Hansen Talent Group Full time

    Hansen Talent Group is seeking a Senior Business Systems Analyst to collaborate with a prominent enterprise. Key Responsibilities:Identify and articulate customer requirements within both technical and business frameworks.Ensure that the suggested technical and business strategies align with the client's goals for the project.Assist in the organization and...

  • Lead Business Systems Analyst

    2 weeks ago

    Columbia, South Carolina, United States ATD Technology LLC Full time

    Job OverviewIntroduction:The Logistics & Visibility Tech Services (L&V TS) division is dedicated to delivering comprehensive support to various client business sectors, including Logistics, Mail Processing, Innovative Business Technology, Engineering Systems, and Enterprise Analytics. The L&V TS team is responsible for:Formulating strategies and overseeing...

  • Lead Business Systems Analyst

    2 weeks ago

    Columbia, South Carolina, United States ATD Technology LLC Full time

    Job OverviewIntroduction and Context:The Logistics & Visibility Technology Services (L&V TS) division is dedicated to delivering comprehensive support to various client business sectors, including Logistics, Mail Processing, Innovative Business Technology, Engineering Systems, and Enterprise Analytics. The L&V TS team is responsible for:Strategizing and...

  • IT Business Analyst

    6 days ago

    Columbia, South Carolina, United States Trigyn Technologies Full time

    Job Title: Business Systems AnalystJob Summary:Trigyn Technologies is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in evaluating agency needs, business processes, and technical designs to provide analysis and advice on strategies for information technology solutions and...

  • Business Systems Analyst II

    1 week ago

    Columbia, South Carolina, United States Hansen Talent Group Full time

    Business Systems Analyst II - Enterprise Solutions SpecialistHansen Talent Group is seeking a skilled Business Systems Analyst II to join a large enterprise in a dynamic and challenging role.As a Business Systems Analyst II, you will play a critical role in the active management of the product lifecycle, supporting the development team on the APS contract....

  • Senior SAP Business Systems Analyst

    2 weeks ago

    Columbia, South Carolina, United States Accuro Group Full time

    Position OverviewThe SAP Business Systems Analyst plays a crucial role in enhancing the operational efficiency of the finance division. This position demands a deep understanding of SAP Finance methodologies and practices.Key ResponsibilitiesCollaborate with cross-functional teams globally to deliver comprehensive engineering solutions.Engage in solution...

  • Senior Business Systems Analyst

    2 weeks ago

    Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full time

    Job OverviewWhy consider a career with BlueCross BlueShield of South Carolina? With over seventy years of experience, we have established ourselves as a cornerstone of the South Carolina community. Our resilience in changing business and political environments has solidified our position as the largest health insurance provider in the state, boasting an A.M....

  • Senior Business Analyst

    1 week ago

    Columbia, South Carolina, United States Focused HR Solutions Full time

    Position Overview:This role requires a full-time presence in a professional office environment.Our esteemed client is seeking a qualified Business Analyst.This engagement is for a duration of 12 months, with potential for extension.We request that candidates submit their expected compensation along with their resume. W2 employment only.Essential...

  • IT Business Systems Manager

    3 days ago

    Columbia, South Carolina, United States InsideHigherEd Full time

    About the RoleWe are seeking a highly skilled IT Business Systems Manager to join our team at InsideHigherEd. As a key member of our organization, you will be responsible for managing and maintaining our database systems, ensuring the integrity and security of our data.Key ResponsibilitiesDatabase Management: Design, develop, test, correct, and document...

  • Operations Business Analyst

    1 week ago

    Columbia, South Carolina, United States Optomi Full time

    Position Overview The Business Operations Analyst at Optomi plays a pivotal role in enhancing operational efficiency across various departments. This position is integral in fostering collaboration among operations, technology, and product teams while engaging with personnel at all organizational levels. Key Responsibilities Coordination and Communication:...

  • IT Systems Analyst

    2 weeks ago

    Columbia, South Carolina, United States HTI Full time

    Company Overview:HTI is a leading manufacturer and distributor of high-quality pharmaceuticals, recognized for our commitment to innovation and patient care. With a strong focus on research and development, we continuously strive to provide essential treatments to healthcare providers nationwide.What We Offer:Comprehensive benefits package including Medical,...

  • Healthcare Systems Analyst

    2 weeks ago

    Columbia, South Carolina, United States Trigyn Technologies Full time

    Position Overview:Trigyn Technologies is seeking a skilled Business Analyst to enhance our client's operations. The selected candidate will play a crucial role in assessing organizational requirements, scrutinizing operational workflows, and recommending technology-driven solutions. This position serves as a bridge between business initiatives and the IT...

  • MMIS Business Analyst

    2 weeks ago

    Columbia, South Carolina, United States Focused HR Solutions Full time

    About Focused HR Solutions Focused HR Solutions is dedicated to connecting top talent with exciting opportunities in the healthcare industry. We are currently seeking a highly motivated and experienced MMIS Business Analyst to join our client's team in Columbia, SC. Job Description Our client is undertaking a significant project to replace their existing...