Order Fulfillment and Support Associate
3 weeks ago
Tri-K Industries is seeking an experienced Order Fulfillment and Support Associate to join our team. In this role, you will be responsible for ensuring seamless order fulfillment, responding to customer inquiries, and providing exceptional support to our clients.
Key Responsibilities:
- Process customer orders accurately and efficiently.
- Communicate effectively with customers to resolve issues and concerns.
- Work closely with sales representatives to ensure timely order fulfillment.
- Maintain accurate records of customer interactions and order status.
- Identify opportunities for process improvements and implement changes to enhance customer satisfaction and operational efficiency.
Requirements:
- Bachelor's degree in Business Administration or related field.
- Minimum 2 years of experience in customer service or a related field.
- Excellent communication, problem-solving, and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Proficiency in Order Processing software and Microsoft Office applications.
Estimated Salary: $60,000 - $70,000 per annum, depending on experience.
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