Customer Service Director
1 week ago
Overview
At ValorVIP, we value dedication and commitment to excellence. As a Customer Service Director - Call Center Operations, you will lead a team of representatives in delivering exceptional customer service experiences.
About the Role
This is an exciting opportunity for a motivated and results-driven professional to join our team as a Customer Service Director - Call Center Operations. You will be responsible for overseeing the day-to-day activities of 15-25 representatives and driving continuous improvement in call center productivity.
The Ideal Candidate
We are seeking a seasoned leader with proven experience in customer service operations. The successful candidate will have excellent communication and interpersonal skills, as well as the ability to motivate and develop a high-performing team.
Responsibilities
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