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Administrative Support Specialist

2 months ago

Hadley, Massachusetts, United States Genesis Healthcare Services Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Genesis Healthcare Services. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients, families, and visitors.

Key Responsibilities:
  • Answer and direct phone calls in a professional and courteous manner
  • Welcome and direct patients, visitors, and guests to their destinations
  • Coordinate and manage incoming and outgoing mail
  • Maintain accurate and up-to-date records of patients and employees
  • Perform various administrative tasks as assigned
Requirements:
  • High school degree or equivalent required
  • Excellent communication and interpersonal skills
  • Proficiency in Google Suite (Docs, Sheets, Slides)
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Benefits:
  • Tuition reimbursement and education assistance
  • Travel and wireless service discounts
  • Employee assistance program for mental health support
  • Diverse and inclusive work environment with opportunities for professional growth