Chief Collections Officer

7 hours ago


West Columbia, South Carolina, United States PALMETTO CITIZENS FED CREDIT UNION (4040) Full time
Lead Collections Strategist

PALMETTO CITIZENS FED CREDIT UNION seeks a seasoned professional to lead its collections department. As Chief Collections Officer, you will be responsible for developing and implementing strategies to minimize losses and maximize recovery of overdue accounts.

Key Responsibilities:
  • Lead a high-performing collections team, fostering a positive and productive work environment.
  • Develop and implement strategic plans to improve collections processes, reduce delinquency rates, and enhance member service.
  • Collaborate with senior management to align collections strategies with the Credit Union's overall goals and objectives.
  • Ensure all collections activities comply with Federal, state, and local laws and regulations, as well as Credit Union policies and procedures.
Requirements:
  • Proven experience in collections leadership, with a strong track record of success.
  • Excellent communication and interpersonal skills, with the ability to work effectively with members, staff, and senior management.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Knowledge of industry best practices, legal guidelines, and regulatory requirements.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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