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Retail Banking Specialist

2 months ago

Alpharetta, United States Fifth Third Full time
About the Role

Fifth Third Bank is seeking a highly motivated and customer-focused individual to join our team as a Personal Banker I. As a key member of our Financial Center team, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Develop and maintain strong relationships with customers, understanding their financial needs and providing tailored solutions.
  • Utilize the consultative sales process to identify and meet customer needs, driving cross-selling and revenue growth.
  • Collaborate with business partners to provide holistic financial solutions and referrals.
  • Consistently meet or exceed customer experience and production goals, enhancing year-over-year revenue growth.
  • Provide guidance and support to customer service representatives on sales and referral processes.
Requirements
  • College degree or equivalent work experience, with a strong understanding of financial concepts and products.
  • Experience in the financial industry, with a proven track record of sales and customer service.
  • Ability to develop a working knowledge of Retail policies and procedures, using good judgment in making sound decisions.
  • S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) is required.
Working Conditions
  • Normal office environment, with extended viewing of computer screens.
  • Ability to travel within the affiliate for training and scheduling flexibility.

Fifth Third Bank is an equal opportunity employer, committed to promoting and ensuring equal employment opportunity in all employment decisions, regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status, or any other legally protected status.