Retail Experience Specialist

2 months ago


Alpharetta, United States Johnny Was Full time

Job Summary:

The Luxury Retail Sales Associate is a key member of our team at Johnny Was, responsible for delivering exceptional customer service and creating a warm and inviting shopping experience. As a sales associate, you will be the face of our brand, providing personalized attention to our clients and ensuring their needs are met.

Key Responsibilities:

  • Provide exceptional customer service, greeting clients and offering personalized recommendations to enhance their shopping experience.
  • Develop and maintain a loyal client base through effective communication, follow-up, and relationship-building.
  • Process transactions, handle returns, and maintain a high level of product knowledge to assist clients with their purchases.
  • Work collaboratively with the sales team to achieve sales goals and maintain a visually appealing store environment.
  • Participate in visual merchandising, restocking, and maintaining store displays to ensure a cohesive and engaging shopping experience.

Requirements:

  • High school diploma or equivalent required.
  • 2 years of retail experience, preferably in women's contemporary fashion.
  • Excellent communication and interpersonal skills, with a strong ability to work in a team environment.
  • Ability to work a variety of shifts, including days, nights, weekends, and special events.
  • Physical ability to lift up to 50 pounds and stand for long periods.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

Johnny Was is an Equal Opportunity Employer.


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