Retail Experience Specialist
2 months ago
Job Summary:
The Luxury Retail Sales Associate is a key member of our team at Johnny Was, responsible for delivering exceptional customer service and creating a warm and inviting shopping experience. As a sales associate, you will be the face of our brand, providing personalized attention to our clients and ensuring their needs are met.
Key Responsibilities:
- Provide exceptional customer service, greeting clients and offering personalized recommendations to enhance their shopping experience.
- Develop and maintain a loyal client base through effective communication, follow-up, and relationship-building.
- Process transactions, handle returns, and maintain a high level of product knowledge to assist clients with their purchases.
- Work collaboratively with the sales team to achieve sales goals and maintain a visually appealing store environment.
- Participate in visual merchandising, restocking, and maintaining store displays to ensure a cohesive and engaging shopping experience.
Requirements:
- High school diploma or equivalent required.
- 2 years of retail experience, preferably in women's contemporary fashion.
- Excellent communication and interpersonal skills, with a strong ability to work in a team environment.
- Ability to work a variety of shifts, including days, nights, weekends, and special events.
- Physical ability to lift up to 50 pounds and stand for long periods.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
Johnny Was is an Equal Opportunity Employer.
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