Revenue Recovery Specialist

3 weeks ago


Houston, Texas, United States EXCEL MOTORS Full time

Company Overview

At EXCEL MOTORS, we are dedicated to providing exceptional customer service while ensuring timely payment of accounts receivable. We are seeking a skilled Revenue Recovery Specialist to join our team.

About the Role

We are looking for a detail-oriented and communicative individual to work with customers in resolving outstanding account balances. As a key member of our revenue recovery team, you will be responsible for securing payments from customers, informing them about unpaid accounts, and maintaining accurate records of customer interactions.

Key Responsibilities

  • Contact Customers: You will contact customers to inform them about unpaid accounts and negotiate payment arrangements.
  • Receive and Post Payments: You will receive payments from customers and post them to their accounts in a timely manner.
  • Initiate Repossession: In cases where customers fail to make payment arrangements, you may be required to initiate repossession proceedings.
  • Maintain Records: You will maintain accurate and up-to-date records of customer interactions, including correspondence, phone calls, and meetings.

Qualifications and Requirements

To succeed in this role, you will need:

  • Previous Experience: A minimum of 1-2 years of experience in collections, customer service, or a related field.
  • Candidates Must Possess: Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • Bilingual Skills: Fluency in English (and Spanish is a plus).
  • Prioritization and Multitasking: The ability to prioritize tasks and manage multiple projects simultaneously.

Compensation and Benefits

The estimated annual salary for this position is $45,000-$60,000, depending on experience. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for career growth and professional development.



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