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Mobile Banking Specialist

2 months ago

Bellingham, Washington, United States Banner Bank Full time
About Us

For over 130 years, we have upheld core values that remain timeless: listen, learn, and assist businesses and individuals in achieving their aspirations. Our financial strength and stability have earned us recognition from Forbes as one of the Best 100 Banks in America for eight consecutive years, and Newsweek has named us one of the Most Trustworthy Companies for the past four years.

With assets exceeding $15 billion and over 150 locations across multiple states, we recognize our significant role in the economy and take this responsibility seriously. We not only provide capital to personal banking clients and businesses of all sizes but also prioritize employee volunteerism, contributing millions to community organizations annually.

Position Overview

As a Floating Banker at Banner Bank, you will deliver essential teller and banking support across various retail branch locations within a designated region. Your role will be pivotal in ensuring clients receive exceptional service, acting as the Bank's representative while accurately processing transactions. Daily travel between branches will be a requirement of this position.

Key Responsibilities
  • Accurately and efficiently process transactions in line with established policies while providing outstanding client experiences.
  • Assist clients in reaching their financial objectives by actively promoting Bank products and services and referring them to specialists when necessary.
  • Deliver quality work within deadlines, whether supervised or independently.
  • Collaborate effectively as a team member on all assignments.
  • Maintain high standards of personal reliability and punctuality.
  • Engage in selling Bank products and services through in-person and telephone interactions, meeting minimum referral standards set by management.
  • Provide backup teller or personal banker support at any retail branch within the specified region, with varying daily work locations.
  • Adhere to all policies, procedures, security protocols, and government regulations.
Qualifications
  • High School Diploma required.
Experience & Travel
  • A minimum of 2 years of teller experience, including sales experience with established goals, is required.
  • Willingness to travel approximately 50% of the time.
Skills & Abilities
  • Strong organizational skills with attention to detail.
  • Basic proficiency in PC applications and calculators.
  • Fundamental math, negotiation, and problem-solving skills.
  • Effective verbal and written communication skills, with proper phone and email etiquette.
  • Excellent interpersonal skills and relationship-building capabilities, with a strong emphasis on customer service.
  • Ability to work during branch hours.
Compensation & Benefits
  • Starting compensation range is $18+/hour plus a $1.50 premium on top of base pay.
  • Incentives and commissions may be available for eligible positions.
  • Comprehensive benefits package, including medical, dental, vision, long-term disability, short-term disability, and life insurance.
  • Paid time off for vacation, sick leave, personal days, volunteer time, and 11 company-paid holidays.
  • 401k plan with up to 4% matching and immediate vesting.
  • Tuition reimbursement up to $5,250 annually, subject to minimum service requirements.

For more information about our benefits, please visit our Employee Benefits page.

Banner Bank is an Equal Opportunity Employer committed to fostering diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability, or protected veteran status.