Residential Service Operations Manager

1 month ago


Simpsonville, South Carolina, United States D.H. Pace Company, Inc. Full time
Job Overview

We are seeking a highly skilled Residential Service Manager to lead our Simpsonville, South Carolina office. As a key member of our team, you will be responsible for managing the day-to-day operations of the Residential Service Department, ensuring timely and cost-effective delivery of services to our customers.

Key Responsibilities
  • Develop and implement schedules to meet customer commitments and optimize resource allocation.
  • Review workload and manpower to ensure efficient use of resources and meet customer expectations.
  • Collaborate with front-line managers to develop action plans to improve performance and reduce costs.
  • Communicate effectively with customers to ensure satisfaction levels consistently exceed expectations.
  • Conduct regular performance reviews to improve individual performance and drive business results.
  • Assist with hiring, training, and developing new employees to ensure a high-performing team.
Requirements
  • Bachelor's degree, highly preferred.
  • Strong technical knowledge and mechanical systems expertise.
  • Valid Driver's License required.
About Us

DH Pace Company, Inc. is a leading distributor, constructor, and service provider of door and door-related products and commercial security solutions. With over 95 years of experience and 50+ US offices in 24 states, we offer a comprehensive range of products and services to meet the needs of our customers.

We offer a competitive compensation package, including medical, dental, and vision options, paid time off, paid holidays, and a 401(k) retirement plan with employer match. We also provide life insurance, short-term disability, and long-term disability coverage.

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.



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