Healthcare Support Specialist

2 weeks ago

Harrisburg, Pennsylvania, United States UPMC - Pittsburgh Medical Center Full time
Job Overview

Are you seeking a dynamic and collaborative workplace? UPMC - Pittsburgh Medical Center is in search of a dedicated Medical Assistant to enhance our healthcare team.

Work Schedule: Monday to Friday, 8:00 a.m. to 4:30 p.m. No evening, weekend, or holiday shifts required.

Compensation: The salary for this role ranges from $17.38 to $26.69, commensurate with experience.

At UPMC, we prioritize your growth and well-being from the outset of your career. Here’s how we invest in our employees:

  • Attractive Sign-On Bonus of $1,500
  • Generous Paid Time Off, along with seven paid holidays each year.
  • Structured career advancement opportunities, including a comprehensive Medical Assistant career ladder to recognize your experience and skills.
  • Tuition reimbursement up to $6,000 annually for employees and their dependents at accredited institutions.

Explore the potential of your career with us.

The Medical Assistant will support healthcare providers in various patient care activities, including administrative, environmental, and organizational tasks, ensuring a high level of patient satisfaction.

Key Responsibilities:

  • Assist patients in moving to examination or procedure rooms.
    • Support patients with mobility, dressing, specimen collection, and preparation for examinations.
    • Gather patient information and medical history, including vital signs and screenings as per provider guidelines.
    • Communicate instructions to patients and their families.
  • Adhere to the Health Insurance Portability and Accountability Act (HIPAA) and other relevant regulations.
  • Collect lab and imaging reports, hospital notes, and referral information as needed.
  • Complete necessary forms and requisitions.
  • Organize and maintain patient charts to ensure accurate and timely information management.
    • Schedule patient appointments.
    • Verify insurance details and patient demographics.
  • Prepare examination rooms and set up medical instruments and equipment according to departmental protocols.
    • Ensure cleanliness of exam rooms and sterilization of instruments between patient visits to uphold infection control standards.
    • Manage inventory of medical supplies and restock as necessary.
  • Monitor schedules and manage patient flow efficiently.
  • Handle incoming calls and provide relevant information, including patient education as directed.
  • Perform clinical procedures in accordance with established policies and procedures.
    • Assist healthcare providers during procedures.
  • Comply with the requirements of regulatory agencies (e.g., OSHA, CLIA, PA Department of Health).
  • Maintain confidentiality regarding medical records and sensitive information.
  • Follow all UPMC Health System policies and procedures.
  • Under physician supervision, administer injectable medications and vaccines when necessary.
  • Perform additional front office duties as required.
  • Exhibit competencies and behaviors in line with system-wide standards.
  • Undertake other assigned responsibilities as needed.

Qualifications:

  • High school diploma or equivalent is mandatory.
  • Basic computer skills and familiarity with medical terminology, examination, diagnostic, and treatment room responsibilities are essential.

For Senior Medical Assistant:

  • High school diploma or equivalent is required.
  • Completion of a Medical Assistant Program or equivalent hospital training (LPN/RN/EMT) is necessary.
    • Alternatively, successful completion of a certification examination (AMT, AAMA, NAHP, NCCT, or NHA) or at least one year of patient care experience is acceptable.
  • Demonstrated responsibility and proficiency in three specific practice categories are required.
  • Basic computer skills and knowledge of medical terminology, examination, diagnostic, and treatment room responsibilities are essential.

Applicants will be assigned to the appropriate job title and salary based on their individual experience and education level within the Medical Assistant Career Ladder.

Licensure, Certifications, and Clearances:

  • CPR certification is required based on AHA standards, including both theoretical and practical components within 30 days of hire.
  • Clearances must be obtained within 90 days.
  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR) certification is necessary.
  • Act 34 clearance is required.

UPMC is an Equal Opportunity Employer/Disability/Veteran

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