Dermatology Referral Coordinator

3 weeks ago


Rancho Mirage, California, United States Eisenhower Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Referral Coordinator to join our team at Eisenhower Health. The successful candidate will be responsible for coordinating patient care, managing clinic EMR referral work queues, and facilitating referrals to intended clinics in a timely manner.

Key Responsibilities
  • Manage clinic EMR referral work queues and ensure that all appropriate patient documentation is transmitted to external referrals.
  • Facilitate patient appointments and maintain an open and collaborative relationship with clinics and departments to facilitate seamless referral process.
  • Contact insurance companies to obtain authorization for ordered treatment and answer all incoming telephone requests and respond to correspondence accurately.
  • Audit accounts to verify accurate and complete patient, guarantor, and insurance carrier information to ensure appropriate billing and follow-up.
  • Submit required documentation to support treatment and manage and organize all outgoing documents sent to central HIMS for scanning/indexing.
  • Cover front desk duties as needed and prepare patient charts timely and accurately.
  • Coordinate placing orders for films, labs, and other studies as appropriate in a timely and accurate fashion.
  • Answer all patient questions and requests timely and appropriately.
  • Maximize use of free time between patients and other tasks to clean and stock rooms, copy documents, and file.
Requirements
  • Previous experience in medical office required.
  • Medical Assistant Certificate and medical terminology preferred.
  • College courses preferred.


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