Transportation Specialist

4 weeks ago

Indian Orchard, Massachusetts, United States Youth on the Move, L.L.C. Full time
Job Title: Driver for Youth On The Move Inc.

As a driver for Youth On The Move Inc., you will play a critical role in ensuring the safety, comfort, and well-being of our passengers.

Key Responsibilities:
  • Safety of Passengers: Ensuring the safety of our passengers is the highest priority of all your duties, guiding every action and decision you make as a driver for Youth On The Move Inc.
  • Safe Operation of Vehicles: Operate company vehicles in a safe and responsible manner, adhering to all traffic laws and regulations to ensure the safety of passengers and the public
  • Passenger Assistance: Provide courteous and attentive service to passengers, including assisting with boarding and exiting the vehicle, especially for children and individuals with disabilities
  • Timely Transportation: Follow assigned routes and schedules to ensure timely pick-up and drop-off of passengers, adjusting routes as necessary to accommodate traffic or weather conditions
  • Vehicle Inspection and Maintenance: Perform regular inspections of the vehicle before and after each trip, checking for any mechanical issues or safety concerns
  • Communication: Maintain clear and professional communication with dispatchers, passengers, and other staff members
  • Compliance with Policies: Adhere to all company policies, including those related to safety, conduct, and customer service
  • Record Keeping: Accurately complete and submit required logs, reports, and paperwork
  • Customer Service: Provide excellent customer service by addressing passenger inquiries and concerns professionally and respectfully
  • Emergency Preparedness: Be prepared to handle emergencies, such as vehicle breakdowns or medical situations, following company protocols and ensuring passenger safety at all times
Requirements:
  • Must have a valid driver's license with a minimum of one year's driving experience and be able to pass an RMV background check
  • Able to pass criminal offender and sex offender background checks (CORI and SORI)
  • Able to pass a drug test and a physical examination
  • Must follow transportation schedules and adjust driving routes to account for weather and traffic conditions
  • Must be physically able to assist passengers entering and exiting vehicles, as necessary, and occasionally lift as much as 50 pounds
  • Must be able to load and secure child seats and wheelchairs in vehicles
  • Must be able to reach, stretch, bend, and sit for long periods of time
  • Must supervise passengers to ensure safe and appropriate behavior
Qualifications:
  • Must have effective oral communication skills in English
  • Must be CPR qualified
  • Must have good interpersonal skills for dealing with passengers, families, and program personnel
  • Must have effective crisis-management skills
  • Must have a positive attitude and professional demeanor
  • Must have reliable transportation to and from work

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