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Retail Operations Manager

2 months ago

Antioch, Tennessee, United States Wash and Roll Full time
Job Overview

Compensation: Starting at $50,000.00

Incentives: Bonus pay available.

Benefits: Comprehensive benefits package.

Employment Type: Full-time

Main Responsibilities
  • Oversee daily operations of retail outlets
  • Manage resources effectively
  • Handle inventory, personnel, and sales strategies

We are seeking a knowledgeable and proficient retail operations manager who can efficiently manage store activities with precision and care.

The ideal candidate will maintain ongoing communication with both staff and customers, ensuring that the team delivers exceptional customer service while also monitoring the store's financial health.

Key responsibilities include welcoming staff and customers, addressing their needs, providing thoughtful recommendations, fostering customer and brand loyalty, assisting staff with their requirements, and ensuring a pleasant shopping experience for all customers.

Furthermore, an exemplary retail operations manager should be dependable, accommodating, polite, and approachable to guarantee complete customer satisfaction.

Key Responsibilities
  • Recruit and evaluate staff members
  • Train and oversee team members
  • Manage financial plans and budgets
  • Maintain accurate financial and statistical records
  • Address customer complaints and inquiries
  • Supervise inventory and pricing strategies
  • Enhance profitability and operational efficiency
  • Inspire staff to achieve sales goals
  • Establish sales objectives
  • Ensure adherence to health and safety regulations
  • Prepare promotional displays and materials
  • Collaborate with management
  • Manage promotional opportunities, benefits, and staff salaries
  • Facilitate opportunities for employee advancement
Qualifications
  • Strong commercial awareness
  • Confidence in decision-making
  • Resourcefulness in problem-solving
  • Excellent organizational abilities
  • Team collaboration skills
  • Effective verbal communication
  • Numerical proficiency
  • Proficient IT skills
  • Enthusiastic attitude
  • Leadership capabilities
  • Problem-solving aptitude
  • Proactive approach
  • Ability to set a positive example

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