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Transportation Operations Assistant

2 months ago

Racine, Wisconsin, United States First Student Full time
About the Role

At First Student, we are a leading provider of student transportation services, committed to safety and customer satisfaction. As a Monitor/Aide, you will play a critical role in ensuring the safe and efficient transportation of students to and from school.

Key Responsibilities
  • Operational Oversight: Provide guidance and support to drivers to ensure compliance with safety protocols and company policies.
  • Day-to-Day Management: Assist drivers with daily operations, including pre-trip and post-trip inspections, and ensure that buses are clean and well-maintained.
  • Customer Service: Communicate effectively with students, parents, and school personnel to ensure a positive and safe experience.
  • Safety and Security: Monitor the welfare of passengers, report any incidents or concerns, and participate in emergency evacuation procedures.
Requirements
  • Good Communication Skills: Ability to effectively communicate with students, parents, and school personnel.
  • Attention to Detail: Ability to monitor and report any incidents or concerns.
  • Early Morning Availability: Ability to work early morning shifts, including weekends and holidays.
  • Judgement and Problem-Solving Skills: Ability to make sound decisions and resolve conflicts in a timely and professional manner.
What We Offer
  • Competitive Pay: $16 per hour starting wage.
  • Opportunities for Career Advancement: Opportunities to advance your career within the company.
  • Safe and Supportive Work Environment: A safe and supportive work environment that prioritizes employee well-being.