Assistant Manager

2 days ago


Morrisville, Vermont, United States Black Cap Coffee & Bakery of Vermont Full time
Job Summary

The Assistant Manager plays a crucial role in ensuring the smooth operation of a Black Cap Coffee and Bakery shop. This individual assists the Store Manager in maintaining a profitable and efficient store environment, adhering to company standards in staffing, product quality, visual merchandising, and operations.

Key Responsibilities
  • Assist the Store Manager in managing daily store operations, including staffing, inventory, and customer service.
  • Delegate tasks to team members, ensuring efficient use of time and resources.
  • Train and supervise baristas, ensuring they meet company standards and expectations.
  • Monitor and maintain a clean and organized store environment, adhering to health and safety standards.
  • Assist with sales promotions and maintain a positive community image.
Requirements
  • Strong leadership and delegation skills.
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • High school diploma or equivalent required; 2 years of experience in customer service or retail management preferred.
Physical Demands
  • Ability to lift 50 pounds and stand for long periods.
  • Ability to bend, twist, and squat frequently.
Working Conditions

The Assistant Manager will work in a fast-paced retail environment, with frequent interactions with customers and team members. The ability to work in a team-oriented environment and adapt to changing situations is essential.


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