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Customer Service Specialist
2 months ago
Mattress Warehouse is a leading bedding retailer in the United States, dedicated to improving lives through quality sleep.
Our MissionWe empower our associates to shape their careers and make a meaningful impact every day.
What We Offer- Robust Compensation Package: A generous hourly wage with overtime opportunities and eligibility for bonuses, along with a 401(k) plan with a hefty employer match to secure your financial future.
- Unlock Your Sales Potential: As a Sales Consultant, you'll leverage our exclusive bedMATCH diagnostic sleep system, empowering customers to find their perfect mattress based on 18 measurements and personalized recommendations.
- Comprehensive Benefits: We care about our employees' well-being, offering medical, dental, vision, short/long-term disability, basic life and AD&D insurance, recognition programs, and product discounts.
- Generous Paid Time Off: Our PTO package includes vacation, personal, and sick days.
- Growth Opportunities: We foster growth and development through our comprehensive paid training program, continuous feedback, an expansive learning library, and more.
We're seeking highly motivated and successful Retail Sales Associates to assist us in our continuing quest to provide exceptional service to our customers.
We're looking for motivated individuals with the availability to work a retail schedule that includes evenings, most holidays, and all weekends. Our typical 45-day work week offers our Retail Sales Associates the opportunity to work between 40 and 55 hours a week.
Key qualifications include:
- Ability to lift up to 75 pounds, reset the showroom floor, and assist customers with loading their mattress purchases onto their vehicles.
- Providing customers with a relaxed, low-pressure, and educational shopping experience focusing on improving their lives through our sleep solutions.
- Using state-of-the-art technology, including tablets, mobile point of sales (POS), and our exclusive bedMatch system.
- A winning team-oriented attitude, high energy, and enthusiasm are keys to success.
- Enjoying meeting and interacting with customers and understanding their needs.
We pride ourselves on being an Equal Opportunity Employer, embracing diversity and committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
