Telephone Operator

4 weeks ago


Asheville, North Carolina, United States Grand Bohemian Asheville Full time
Job Summary

We are seeking a skilled Telephone Operator to join our team at Grand Bohemian Asheville. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.

Key Responsibilities
  • Answer and transfer calls in a friendly and professional manner
  • Record messages and notify guests of incoming calls
  • Run daily reports and maintain accurate records
  • Provide information and assistance to guests regarding hotel amenities and services
  • Maintain a clean and organized work area
Requirements
  • Bachelor's degree in Business or related field
  • 1+ year of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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