Customer Service Ambassador for Nike Retail

2 days ago


Round Rock, Texas, United States Nike Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate. As a key member of our sales floor team, you will play a vital role in delivering exceptional customer experiences that drive loyalty and advocacy.

Key Responsibilities
  • To provide world-class customer service by actively listening to customers' needs, answering questions, and offering personalized recommendations.
  • To be knowledgeable about NIKE products and services, including the latest technology, styles, and trends.
  • To maintain a high level of product knowledge and stay up-to-date on new releases, promotions, and events.
  • To operate a cash register, process transactions, and maintain accurate records.
  • To work collaboratively with colleagues to achieve sales goals, promote teamwork, and contribute to a positive store environment.
Requirements
  • Able to work a variety of shifts, including nights, weekends, and holidays.
  • Demonstrate excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for extended periods.
  • High school diploma or equivalent required; some college preferred.
Benefits
  • Competitive hourly rate: $15.50 per hour.
  • Ongoing training and development opportunities to enhance skills and knowledge.
  • Award-winning benefits package, including health insurance, 401(k), and paid time off.
  • Discounts on NIKE products and services for employees and their families.
About Us

Nike is committed to diversity, equity, and inclusion in the workplace. We strive to create an environment where everyone feels valued, respected, and empowered to succeed.


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